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Care Plans

Your website is launched. Now keep it alive, safe, and growing.

For founders, store owners, and agencies who want a site that just works. Updates, backups, uptime monitoring, security patches, performance checks, and monthly reporting handled.

Website care plan dashboard showing uptime, backups, security status, and performance metrics

250+ projects shipped

Who this is for

If any of this sounds like you, we should talk.

  • You launched a site and now it is on your plate

    Plugin updates, security patches, broken forms. It is not your job to do this every week, but it is on your list. You want it off your list.

  • Your last agency disappeared after launch

    Nobody is monitoring uptime. Backups are unclear. The contact form has been broken for a month and you did not know. You want a partner who actually watches.

  • You run a store and downtime costs you

    Every hour your store is down is revenue lost. You want monitoring, fast incident response, and someone who picks up.

  • You want predictable monthly ownership

    A retainer with a clear scope, monthly reports, and a known turnaround for small content edits. No mystery invoices, no scope creep.

What changes for you

Outcomes you can point to, not features you can ignore.

  • Your site stays up, with uptime monitoring and incident response when it does not.
  • Plugins, themes, and core stay current without breaking your live site (staging first, every time).
  • Backups happen on a verified schedule and can be restored in under an hour.
  • Security patches land within hours of disclosure for critical CVEs.
  • A clear monthly report covering uptime, performance, security events, and the work we shipped.

What is included

Scope, organized by phase.

Discovery (Phase 1 of 5)

Phase 1

Discovery

What we lock down in this phase before moving on.

  • Site health audit
  • Hosting and backup review
  • Security baseline scan
  • Performance baseline (Core Web Vitals on real devices)

Pick a tier

Tiers scaled to what your site is worth to the business.

Essential Care

The baseline every live site needs. Nothing rots, nothing surprises you.

  • Plugin, theme, and core updates, staged and verified before they touch production
  • Daily backups with verified restore tests
  • Security monitoring with same-day patching for critical issues
  • Multi-region uptime monitoring with incident response
  • Small content edits each month
  • Monthly report covering uptime, security, and work shipped

Most picked

Growth Care

For sites that drive leads and revenue. Performance gets a budget, not a shrug.

  • Everything in Essential Care
  • Performance budget with monthly Core Web Vitals checks and tuning
  • Priority response with a tighter incident SLA
  • Expanded content edits and minor design tweaks
  • Quarterly review with a 90-day roadmap
  • Deeper monthly report with performance and traffic trends

Commerce Care

For stores where an hour of downtime is revenue lost. Built around the checkout.

  • Everything in Growth Care
  • Checkout and payment-flow monitoring
  • Monthly CRO checks on key funnel pages
  • Priority response with a named on-call engineer
  • Peak-season readiness checks before sales events and launches
  • Annual security posture review

How an engagement works

From hello to handoff, step by step.

  1. Health audit

    We run a full audit on your live site. Hosting, backups, security, performance, plugin sprawl. You see exactly what shape the site is in.

  2. Stabilization

    First month is about catching up. We patch critical issues, clean up backup gaps, set up monitoring, and put a staging environment in place.

  3. Pick your tier

    Three plans (Essential Care, Growth Care, Commerce Care) scaled by depth of work and response time. You choose based on how much your site is worth to you.

  4. Monthly cadence

    Updates staged and verified, security scans, performance checks, and your small content requests. You get one monthly report covering all of it.

  5. Quarterly review

    Every quarter we sit down with you, review the data, and plan the next 90 days. Care plans should compound, not just keep the lights on.

Spottle ongoing care plan dashboard showing uptime and incident response history

Case study

Spottle

Problem
Post-launch, Spottle needed someone to watch the booking platform around the clock. Bookings flowing through a live system with payment integrations meant any downtime or broken plugin update would directly cost the business.
What we built
We took over hosting plus maintenance under a single retainer. Set up multi-region uptime monitoring, automated daily backups with weekly restore tests, a staging environment for every change, and a 24-hour response SLA on incidents.
Result
Multi-year ongoing relationship with zero data-loss incidents and consistent uptime through traffic spikes and platform updates. Munjal Auto runs on a similar quarterly AMC model.

Why us

What you get with WitsCode that you don't get elsewhere.

  • Staging first, always

    We never run updates directly on production. Every plugin, theme, and core update goes through staging, gets verified, then ships to live with a rollback ready.

  • Real engineers on call, not a ticket queue

    When the site goes down, an engineer who knows your stack picks up. You are not routed through three tiers of support.

  • We work on sites we did not build

    WordPress, Shopify, WooCommerce, custom. If we can audit it and stand up a clean staging environment, we can care-plan it.

WitsCode rebuilt our Shopify store so it finally converts the traffic we were already getting. They understand speed and storytelling in equal measure, and the store has been a real growth lever since launch.
Aravindh NatarajanFounder, Meltrons

Frequently asked

Questions before you reach out.

Ready to stop worrying about your site?

Start a project. We will run a free health audit and tell you which tier actually fits your site.