This policy describes how WitsCode handles your information. It is provided for general information and is not legal advice. For questions about how it applies to you, contact us using the details below.
1. Who this policy covers
This policy explains how WitsCode handles personal information when you visit our website, contact us, or work with us. It applies to witscode.com and the services we provide. By using the site, you agree to the practices described here.
2. Information we collect
We collect information you give us directly, such as your name, email, company, phone number, and any details you include in messages or project briefs. We also collect limited technical information automatically, such as IP address, browser type, device data, and pages visited, through standard server logs. We only set analytics cookies if you opt in through our cookie banner.
3. How we use information
We use your information to respond to inquiries, deliver and improve our services, send relevant updates about active projects, keep the site secure, and meet legal obligations. We do not sell your personal information, and we do not use it for advertising.
4. Legal bases for processing
Where the GDPR or similar laws apply, we rely on one of these legal bases: your consent (for example, analytics cookies or marketing emails), performance of a contract (delivering work you engaged us for), our legitimate interests (running and improving the business in a way that does not override your rights), and compliance with legal obligations.
5. Cookies
We use essential cookies to run the site and remember your consent choice, and optional analytics cookies only with your permission. You can review the categories and change your choice at any time on our Cookie Policy page, linked in the footer.
6. How we share information
We share personal information only with service providers that help us operate, such as hosting, email delivery, form processing, and, if enabled, analytics. These providers act on our instructions under appropriate agreements. We may also disclose information when required by law or to protect our rights.
7. International data transfers
We are based in India and may process information on servers located in other countries, including the United States and the European Union. Where we transfer personal data across borders, we use appropriate safeguards consistent with applicable law.
8. Data retention
We keep personal information only as long as needed for the purposes described here, to comply with legal obligations, resolve disputes, and enforce our agreements. Project-related data is typically retained for the duration of the engagement plus a reasonable archival period, after which it is deleted or anonymized.
9. Your rights
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, to data portability, to object to certain processing, and to withdraw consent at any time. These rights are recognized under laws such as the GDPR (EU and UK), the DPDP Act (India), and the CCPA (California). To exercise any of them, contact us at the email below. You also have the right to complain to your local data protection authority.
10. Data security
We use reasonable technical and organizational measures to protect personal information against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your data and review our practices regularly.
11. Children
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
12. Changes to this policy
We may update this policy as our practices or the law change. When we make material changes, we will update the date above and, where appropriate, provide a more prominent notice. Please review this page periodically.
Get in touch
For privacy questions or requests, email us at info@witscode.com.
What you can ask us
- A copy of the personal data we hold about you.
- Correction of information that is inaccurate or incomplete.
- Deletion of your data, subject to legal retention requirements.
- Opt-out of marketing communications at any time.